All Next Sign Solutions'(NSS)standard products carry a period of 30-day warranty against manufacturing defects in material and workmanship. In the event that the a product is found defective upon arrival, please contact us immediately for credit or replacement. No returns will be accepted without a written authorization from NSS. All returns are subject to a 15% restocking fee. Buyer is responsible for all return shipping charges. Return products should be in original package and free of signs of abuse.